We sell live plants only. All plants are selected and packed carefully before shipment.

Plants are shipped once a week, every Friday.

Cancellation is only allowed if the plant has not been packed yet. Latest cancellation time is Friday at 10:00 AM.

Yes. Slight leaf drop, yellowing, or wilting is normal as plants adapt to a new environment.

Replacement is provided if the plant arrives with more than 50% yellow leaves or is completely dry or dead.

• Minor leaf drop or light wilting
• Plant stress during adaptation
• Plant removed from original pot
• Repotted plants

Refund requires the plant to be returned. Refund will be processed via the original payment method within 5 working days.